TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to emergency communication centers.

The Monitoring Association (TMA) announced that David Charney, chief customer officer (COO), Stealth Monitoring, has accepted the position of co-chair of the TMA Surveillance and Video Verification (SVV) Committee.

SDM will publish a feature story on this year’s TMA Excellence Awards winners in its August emagazine and online.

SDM will publish a feature story on this year’s TMA Excellence Awards winners in its August emagazine and online.

Rapid Response fully deployed AVS-01 on Jan. 15, following two years of preparation and four months of beta testing.  

In her new leadership role, Brown will work to ensure the TMA Five Diamond designation remains current and reflective of excellence in security monitoring.

MacDowell, an industry veteran, will delve into the pivotal traits of effective leadership within the alarm monitoring industry, guided by recent survey results that underscore the profound impact of leadership on a company’s success. 

SDM spoke with the 2023 TMA Monitoring Center Manager of the Year. Ayala is the director of operations at Rapid Response Monitoring Services.

David Holl speaks to executives from monitoring centers and emergency communication centers about their involvement in the initial pilot programs for the AVS-01 standard.

Tim Creenan, founder and vice president of Amherst Alarm, has been elected chairman of the Security Industry Alarm Coalition (SIAC).